Returns & Exchanges

At RLT, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your new look isn't a perfect fit, our streamlined process ensures a quick exchange or full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.